Effective Date: 2/2025
At Willard Energy Software, we are committed to protecting the privacy and confidentiality of our customers' data. This Privacy Policy outlines how we collect, use, store, and share information related to our data products and services.
We collect the following types of information:
Customer Data: Data uploaded, submitted, or transmitted by our clients through our software products, including pricing models, risk parameters, transaction records, and market forecasts.
Usage Data: Information about how our software is accessed and used, such as log data, device information, browser type, and user interactions.
Account Information: Names, email addresses, company information, and billing details provided during account registration or ongoing use.
We use the collected data to:
Provide, maintain, and improve our software and services.
Analyze system performance and usage trends to enhance user experience.
Respond to customer inquiries and provide technical support.
Comply with legal obligations and enforce our terms of service.
We do not sell, rent, or share customer data with third parties for marketing purposes.
We may share information only under the following circumstances:
With Service Providers: We use trusted third-party providers to support infrastructure, analytics, and security. These partners are contractually obligated to protect your data.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or asset sale, customer information may be transferred as part of that transaction.
We implement industry-standard security measures to protect customer data, including encryption, access controls, and regular audits. While no system is 100% secure, we continuously monitor for vulnerabilities and threats.
We retain customer data only as long as necessary to provide our services or comply with legal requirements. Clients can request data deletion at any time, subject to applicable retention obligations.
Clients have the right to access, correct, or delete their personal and account information. For assistance, please contact our support team using the contact form on our home page.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or through the software interface.
For questions or concerns about this Privacy Policy or our data practices, please contact us using the contact form on our home page.
©2025 Acme Co, Inc. All rights reserved. Privacy Policy
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